When you have opinions/requests, inquiries about bugs, or reports of fraudulent activities about HOME Verse, please contact us from below.
*For inquiries about each game and service, please contact respectively from the designated Contact in games (services).
*For inquiries about each game and service, please contact respectively from the designated Contact in games (services).
＜Please check the following in advance＞
・If you are taking measures against junk e-mail, please allow the e-mail sent from "@ doublejumptokyo.zendesk.com" to be received by specifying the domain.
・You can inquire for 24 hours, but our support team will respond to replies during the following times. 10:00-18: 00 on weekdays (JST)
・Depending on the status of inquiries and the content of your question, it may take some more time for a reply.
・In the event of a large-scale bug problem, we may reply as an official announcement.
Depending on the content of your inquiry, we may refrain from answering.
・If you are taking measures against junk e-mail, please allow the e-mail sent from "@ doublejumptokyo.zendesk.com" to be received by specifying the domain.
・You can inquire for 24 hours, but our support team will respond to replies during the following times. 10:00-18: 00 on weekdays (JST)
・Depending on the status of inquiries and the content of your question, it may take some more time for a reply.
・In the event of a large-scale bug problem, we may reply as an official announcement.
Depending on the content of your inquiry, we may refrain from answering.
*For your game deployment, please contact our team from below!!
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